Somnyra Support

Somnyra is an ambient sound app for relaxation, sleep routines, meditation, and focus. No account or sign-in is required.

Contact support

Email rowheat141@gmail.com for help. Please include:

Do not send passwords, full payment-card details, or other sensitive information. We aim to reply within five business days.

Purchases and subscriptions

Restore Premium

Open Somnyra's subscription screen and select Restore Purchases. Use the same Apple ID that made the original purchase. An internet connection is required while the purchase is checked.

Manage or cancel a subscription

On iPhone or iPad, open Settings, tap your name, select Subscriptions, choose Somnyra, and then choose the available management or cancellation option. Deleting Somnyra does not cancel a subscription.

Request a refund

Apple processes Somnyra purchases. Refund eligibility and requests are handled by Apple at https://reportaproblem.apple.com/.

Premium is still locked

Confirm that the subscription is active in your Apple subscription settings, check your internet connection, reopen Somnyra, and try Restore Purchases. If the problem continues, contact us without including payment-card details.

Audio troubleshooting

If you cannot hear audio, check the device volume, disconnect unintended Bluetooth or AirPlay outputs, and restart the App. If background playback stops, confirm that another app has not taken control of audio playback.

Local data

Favorites, recent sounds, saved blends, and preferences are stored locally on your device. Somnyra does not create a user account. Deleting the App removes its local data, subject to your device and backup settings. Purchases remain associated with your Apple ID and can be restored if eligible.

Safety

Somnyra is not medical advice or an emergency service. Do not use it while driving, operating machinery, or during any activity that requires full attention. Listen at a comfortable volume.

Legal

Provider: Rohit Gautam Support: rowheat141@gmail.com